For companies operating in Vietnam

Stop chasing stamps.
See where every approval is waiting
— and approve it from your phone.

E-Document replaces paper approval forms with an electronic approval flow. Apply your electronic seal to the PDF, approve from a smartphone, and keep your documents, versions and expiry dates in one place — with the data held on your own server or a VPS inside Vietnam.

  • Always know which step a request is waiting at
  • Electronic seals and annotation on PDFs
  • Vietnamese, English and Japanese, set per user
  • Your data stays in Vietnam, on your server or a VPS

The brochure is available immediately after you submit the form. To try a demo environment, please contact us.

The E-Document dashboard in English, showing counts of drafts, pending approvals, items awaiting your approval and unread documents, with a status distribution chart
  • Companies in VietnamLocal and foreign-invested alike
  • Dependable securityInstallation on your own server supported
  • Local supportFrom our team in Ho Chi Minh City
  • Three languages in one flowTiếng Việt / English / 日本語
CHALLENGES

Six ways paper approvals slow your company down

Requests waiting on a stamp, approvals that stop when someone travels, versions nobody can pin down.
If any of these sound familiar, the problem is the paper, not your people.

  • Requests sit and wait for a stamp

    A form that takes two minutes to sign spends days on someone's desk, and the work it authorises waits with it.

  • Nobody can say where a request is stuck

    The applicant walks from department to department asking who has it now, because there is no record of which step it reached.

  • Approvals stop the moment an approver travels

    When the person who signs is out of the office, the paperwork simply piles up until they are back at their desk.

  • Nobody knows which version is current

    The shared folder is full of "final" and "final 2", and the document that was actually approved cannot be found.

  • Confidential files end up outside the country

    Contracts and drawings sit in a SaaS service on servers you cannot point to, and your security policy does not allow it.

  • Approvers abroad and colleagues who read different languages

    Requests that need a signature from an overseas head office go back and forth by email, translated by hand at every round trip.

SOLUTION

Approval workflow and document management in a single system

E-Document handles the whole path from submission to approval, sealing, distribution and storage on one screen.
It answers the problems above with three pillars.

1

Multi-step approval workflow

Assign a department and a person in charge to each step. Choose whether everyone must approve (AND) or any one person is enough (OR), and require password re-entry at approval or specify which step a request is returned to.

2

Document management and distribution

Version history, folders per department and expiry date management. Once approved, documents are distributed by department or user, and you can see who has not read them.

3

Vietnamese, English and Japanese screens

Each user picks their own display language. Everyone works on the same approval request, each on a screen in the language they read fastest.

FOR VIETNAM

Built for how companies in Vietnam work

This is not a general-purpose workflow system with a Vietnamese translation bolted on.
It was built in Vietnam, for the way approvals, records and reporting actually run here.

The E-Document dashboard shown on a laptop
The display language is set per user, so the same dashboard appears in Vietnamese, English or Japanese depending on who is looking at it.
  • Everyone reads the same request in their own language

    Each user sets their display language to Vietnamese, English or Japanese. Nobody has to switch to someone else's language to raise or approve a request.

  • Notifications on Vietnam time, summarised at 7:00 each morning

    An email arrives on every approval, rejection and distribution, and at 7:00 each morning a single digest lists everything waiting for your approval.

  • Your data stays in Vietnam

    Choose installation on your own server, or operation on a VPS inside Vietnam. Either way you can point to where your documents are held.

  • Approve from a smartphone, even while travelling

    The screens work in a smartphone browser, so approvals do not stop when someone is away from the office. There is no dedicated app to install.

  • Approvers at an overseas head office join the same flow

    Because it runs in a web browser, approvers at an overseas head office or parent company can be added to approval steps. They open the document straight from the link in the email and apply their seal.

  • Developed and maintained in Ho Chi Minh City

    Built and supported by HARO VN in Ho Chi Minh City. You can talk to the people who make the product about changes that fit local business practice.

FEATURES

Main features

From submission to approval, sealing and distribution, on one screen. Everything below is already implemented in the current version, so you can use this list to compare systems.

Approval workflow

Build approval routes that follow your own approval rules

Add steps to each workflow and assign a department and a person in charge (an individual or a group).

  • Choose "all required (AND)" or "only one required (OR)" for each step
  • Password re-entry can be made mandatory at approval, per step
  • On rejection, choose which step to return to and require a reason comment
The workflow settings screen, showing the checkbox requiring a password at approval, the step 1 type set to all required (AND), and the assignment of the person in charge
The workflow settings screen. Password requirement, AND/OR and the assignee are set per step.

Electronic seals and PDF editing

Apply your seal directly to the PDF request

The approval screen opens the PDF in the browser, where the seal registered for each user is placed together with the sealing date. Sealing can also be made a condition of approval.

  • Seal preview and choice of sealing date
  • Pen, text, shapes, arrows and images can be added
  • QR codes and serial numbers can be inserted, and pages rotated
  • Save and download the sealed PDF
A PDF approval request with a red electronic seal applied
The seal settings dialog, with a preview of the seal and a field for the sealing date
Sealing can be required for approval
Left: the request after sealing. Right: the seal settings dialog.

Document management

The system keeps track of versions, expiry dates and locations

Documents are stored in a folder hierarchy per department, and each revision adds a new version.

  • Version history and reissue. A document being edited is locked so other users cannot overwrite it
  • Attachments fall into three categories: main text (must be read), reference material and disposal report. Multiple files can be uploaded at once (up to 100 MB per request)
  • Expiry and renewal date management, with requests to extend a deadline
  • Requesting and issuing document codes (numbering), and saving drafts
The document list screen, with a folder tree by department on the left and a list of document code, author, effective date, version and status on the right
The document list. The folder tree on the left is tied to departments and shown according to permissions.

Distribution and read tracking

Deliver approved documents to the people who need to read them

Approved rules and manuals are distributed to selected departments and users. You can also distribute to all employees at once.

  • Set "view only" or "can edit" for each recipient
  • Unread documents appear on the dashboard, and read status can be tracked
  • Email notification when a document is distributed
  • Word, Excel, PowerPoint, PDF, CSV and text files preview in the browser (viewable even without Office installed)
The document status tab, showing completed and remaining steps with the person in charge and the condition type
The document status tab. You can see at a glance which step is waiting and on whom.

Dashboard and reports

Find stalled requests in the numbers

The screen you see right after logging in shows counts of drafts, pending approvals, items awaiting your approval and unread documents, together with the status distribution.

  • Totals for a chosen period and a completion rate
  • Reports that can be filtered by date, type and department
  • Excel export of reports (for audits and management reporting)
  • Users choose which columns are shown and a light or dark theme
The report screen, with filters for type and department, an Excel export button and a list of document code, author and status
The report screen. Filtered results can be exported straight to Excel.

Notifications and security

Driven by email, protected by permissions

An email arrives on every approval, rejection and distribution, with a link that opens the document directly. At 7:00 each morning a digest lists everything waiting for your approval, and documents expiring during the current month are also notified.

  • Users set for themselves whether to receive notifications and how often (daily or on chosen days)
  • 38 permission types can be assigned to departments and users, and granted to several users at once
  • A password policy (at least 8 characters, three of uppercase, lowercase, digits and symbols) and a forced change at first login
  • Account lock after failed login attempts
The password confirmation dialog shown at approval, with the password field over the sealed request document
Requiring the password again immediately before approval confirms that the approver acted in person.
PROCESS

From submission to approval and distribution

The order is the same as with paper requests. The difference is that you can always see where a request has stopped.

  1. 1

    Submission

    Attach the request as a PDF or Excel file, choose a workflow and submit. Drafts can also be saved.

  2. 2

    Approval

    The approver receives an email, opens the document from the link and applies their seal. AND/OR and password re-entry are set per step.

  3. 3

    Return

    If there is a problem, choose the step to return to and write a reason. The applicant is notified.

  4. 4

    Distribution and storage

    Distribute approved documents to departments and users. Track unread items while the system manages versions and expiry dates.

DEPLOYMENT

Your own server or a VPS in Vietnam.
You decide where your data is kept

The same system runs on a server you own or on a VPS inside Vietnam.
Choose whichever matches your own information security policy — we build the environment either way.

VPS in Vietnam

We build the environment for you on a VPS inside Vietnam.

  • You can start without buying or maintaining servers in-house
  • Easy to keep the initial cost down and start with a single department
  • The same screens open in a browser from any office, at home or abroad

Your own server

We build the environment on a server you own in Vietnam.

  • Your document data never leaves the company
  • You prepare the server; we handle the build and initial setup
  • Operate in line with your own information security policy
  • 38 fine-grained permissions (for documents, workflows, approval, reports and settings)
  • Access control by department and folder
  • Bulk assignment of permissions to several users
  • A password policy and forced password changes
  • Account lock based on the number of failed logins
  • Token-based authentication (JWT)

For our approach to information security, please see our information security policy.

PRICING

Two plans: perpetual licence or subscription

There are two contract types: a perpetual licence and a monthly subscription. For both, the price is set by the number of users your company registers, and the amount is presented in a quotation.

Item Perpetual licenceOne purchase, permanent use SubscriptionMonthly or annual
How the price is determined A licence fee determined by the user-count range (under 50 / 50-99 / 100-299 / 300-999 / 1,000-2,999 users). 3,000 users or more is quoted individually A monthly fee determined by the same user-count ranges. 3,000 users or more is quoted individually
Maintenance and support No maintenance fee in the first year. From the second year, an annual maintenance fee (15% of the licence fee) covers bug fixes, incident response, enquiries and minor functional adjustments Maintenance and standard support are included in the monthly fee (no separate maintenance fee)
When headcount changes The number of users is checked at the annual maintenance renewal. If it stays above the contracted range, you move up to the next range (paying the difference) The monthly fee is fixed for the contract period. The range is reassessed from the number of registered users at renewal
Initial cost Charged separately. Server setup and initial configuration, approval template setup, initial training and go-live support The same (first time only)
Server environment We build it on your own server or on the cloud you have contracted. There is also an option for us to provide the cloud (monthly) The same
Best suited to Companies that expect long-term use and want to keep the total cost down Companies that want to keep the initial cost down and may review the arrangement in future

Customisation development, data migration support and additional template setup are quoted separately. A special price for first-time deployments currently applies, and it may be revised in future.

CASE STUDIES

Case studies

Four companies in Vietnam, in different industries and of different sizes.

Manufacturing, 3,000 employees

Approval time cut from one week to two or three days

Requests that took a week to circulate on paper are completed in two to three days since E-Document was introduced. The time spent on the approval work itself was also halved.

Manufacturing, 1,500 employees

Confidential documents kept in-house with on-premises operation

Operated in full compliance with the internal security policy. Approval and storage were digitised without confidential documents leaving the company.

Construction, 500 employees

Different approval routes per project, handled with workflow settings

Requests whose approvers and stages differ by construction project are handled with per-workflow step settings. Requests raised from a site can be approved on a smartphone, and the dashboard shows where each one is waiting.

Trading company, 200 employees

Overseas head-office approval built into the same flow

Requests needing sign-off abroad used to go back and forth by e-mail. Now approvers at the overseas head office are added as an approval step, and because staff and managers each work in their own language, translation work and turnaround days were reduced.

ONBOARDING

Deployment steps and support

From the first interview to going live, the typical timeframe is one to two months.

  1. STEP 1 Interview

    We confirm your approval rules, department structure, approval routes and deployment method.

  2. STEP 2 Environment setup

    We install the system in the cloud or on your own server.

  3. STEP 3 Data migration

    We migrate departments, users and existing documents for you, adapting to the data you have on hand, whether Excel files or paper ledgers.

  4. STEP 4 Trial

    You try it on real requests for about a week, and we adjust the settings.

  5. STEP 5 Go live

    Operation begins, with support by email and chat.

Deployment period
Typically one to two months (depending on the scope and the volume to migrate)
Support
Email and chat. An annual maintenance contract is optional
Development and maintenance
HARO VN CO., LTD. (Ho Chi Minh City)
FAQ

Frequently asked questions

How long does deployment take?

From the first interview to going live, the typical timeframe is one to two months. It varies with the range of documents covered and the volume of documents to migrate.

Can we migrate our existing documents and data?

Yes. We handle the migration of your existing documents and user data, adapting to the format and volume you have. For large volumes we can also develop a dedicated migration tool.

What support do you provide?

We provide support by email and chat. An annual maintenance contract is available as an option.

Can it run in the cloud?

Yes. It can run on a VPS (cloud) inside Vietnam. You can also choose on-premises operation, installed on your own server.

Can it be customised to match our own approval rules?

Yes. We handle screen changes, additional features specific to your company, and integration with other systems, under a separate quotation.

Can we try it for free?

You can try a demo environment for about one week. Please contact us through the enquiry form and select the option for a demo environment.

Can each of our people use the system in their own language?

Yes. Each user chooses their display language from Vietnamese, English and Japanese. Everyone works on the same approval request, each on a screen in their own language.

Can it be installed on our own server in Vietnam?

Yes. We build the environment on your own server in Vietnam. You can operate it without your document data leaving the company.

Can approvers at our overseas head office take part in the approval flow?

Yes. Because the system is used from a web browser, you can assign users at an overseas head office or parent company to approval steps. They can open the document directly from the link in the notification email and approve it.

Can approvals be done from a smartphone?

Yes. The screens work in a smartphone browser, so approvals are possible while travelling. No dedicated app needs to be installed.

Start with the brochure and see how it would work at your company

The product brochure (PDF) is available immediately after you submit the form. For a demo environment or a quotation, please contact us.

The brochure covers the feature list, the system architecture and the deployment steps.

Download the brochure (free) Contact us or ask about a demo environment

We are happy to talk in Vietnamese, English or Japanese.

Brochure Contact